How can we help you?

What is ZAPPY?

ZAPPY is a next generation messaging and social app, powered by AI.

What are ZAPS?

ZAPS are any kind of notification you get in ZAPPY and could be a call, a new Moment, or a message. The ZAPS tab on Home brings it all together in one place.

What are Moments?

Moments are special, meaningful moments captured and shared with family, friends, and followers on ZAPPY. Browse Moments on the Moments tab or create your own by hitting the plus symbol!

What is the AI Camera feature?

The AI Camera allows you to see yourself and others through a new AI-generated lens. Try it in video calls or when you create a new Moment by clicking the icon with three stars on the camera screen.

What is Magic Chat?

Magic Chat uses AI to suggest a chat reply in different tones. Try it by clicking the icon with three stars to the left of the chat area.

Can I call an AI Friend?

This feature is coming soon.

What is AI?

AI is Artificial Intelligence, and it’s what is behind our AI Friends, Magic Chat, and many other features in ZAPPY.

Is ZAPPY free?

ZAPPY is a free service.

Are my Moments private?

Moments are shared to the ZAPPY community, so only post Moments that you are comfortable sharing publicly.

Is my data secure?

Your data is secured with enterprise-level secure cloud infrastructure.

How do I delete my account?

Go to the Settings tab in your Profile page and click the “Deactivate or delete account” link at the bottom of the page.

Can I change my phone number?

This feature is coming soon.

Got any more question for us about ZAPPY?

Write to us at support@zappy.kr